Return & Refund Policy

Thank you for shopping at BEAUDENS.
We want you to enjoy your experience here. All items we ship have successfully passed our Quality Control inspection to make sure each product delivered is defect-free. However, if you are not satisfied with the product or the service we provide you can return and exchange the product based on these policies.
 
STANDARD RETURN POLICY
BEAUDENS uses a 30-day free return policy. This means you can initiate a return for most new and unopened items within 30 days of delivery for a full refund. You must return items in new or unused condition with all original materials included with the shipment. We must receive your returned items at our warehouse within 45 days of delivery. We also inspect all returned items. If the return is a result of our error or defective product, we will refund the full cost of the merchandise and shipping charges**.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Some non-returnable items:
* Downloadable software products
* Downloadable user manuals
To complete your return, we require a receipt or proof of purchase.

PRODUCTS RETURNED AFTER 30 DAYS
At BEAUDENS, we do not accept returns after 30 days of order being received. However, we do offer a one-year warranty for product maintenance. For this service, please contact our customer service support team for more personalized solution.
 
CHANGES TO OUR POLICY
After changes in this return and refund policy, we will update the Return & Refund Policy date below:
Last modified on 07/DEC/2018
 
CONTACT US
If there are any questions regarding this policy you may contact us using the information below.
www.beaudens.com
support@beaudens.com


**If you receive products with missing parts, you can contact us to receive those parts or product exchange. You may also return defective items, items damaged at the time of receipt, and incorrect items received without penalty. However, you can also choose to exchange a new item free of charge.